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Commitment
Accessibility at TMolecule
We want every person to be able to learn about, shop, and enjoy our products — regardless of ability or the assistive technology they use.
Our standard
TMolecule aims to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard set by the World Wide Web Consortium (W3C). WCAG 2.1 AA is widely recognized as the operative benchmark for the Americans with Disabilities Act (ADA), Section 508, and similar regulations in other jurisdictions.
What we do
- Maintain color contrast of at least 4.5:1 for normal text and 3:1 for large text
- Provide visible focus indicators on every interactive element
- Ensure all content is reachable via keyboard alone, without a mouse
- Write meaningful alternative text for informative images
- Honor the operating system's reduced motion preference so we never force animation on users with vestibular sensitivity
- Use semantic HTML and ARIA only where semantics can't express the behavior
- Label every form control with text read by screen readers
- Run automated and manual accessibility audits before each major release
Known limitations
We use Shopify's native checkout, which we cannot fully customize on our current plan. Any accessibility gaps in Shopify's checkout are outside our direct control; we rely on Shopify to maintain its conformance.
Third-party content — embedded videos, product reviews from other shoppers, or tools provided by our logistics partners — may not always meet the same standard. We review every vendor and replace those that fall significantly short.
Tell us when we miss the mark
If any part of this site is hard to use with your screen reader, keyboard, or other assistive technology — or if you notice a page that doesn't meet the standards above — please let us know. We take every report seriously and aim to respond within two business days.
Email: support@tmolecule.com
Please include the page URL, the device + browser you're using, and a description of what didn't work — that helps us reproduce and fix the issue quickly.
How we test
We combine automated scanning (axe-core, following the WCAG 2.1 AA ruleset), keyboard-only walkthroughs of every critical user flow, and manual spot-checks with VoiceOver and NVDA screen readers. Our most recent audit was run on April 18, 2026.